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TERMS AND CONDITIONS

Hubie Interactive LLC

Effective Date:Ā August 11th, 2025
Last Updated:Ā August 11th, 2025

1. ACCEPTANCE OF TERMS

Welcome to Hubie Interactive LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at www.hubieinteractive.com ("Service") and all related services, including but not limited to online courses, coaching programs, and digital products.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

You must be at least 18 years of age to use this Service. By using this Service, you represent and warrant that you are at least 18 years old.

2. DESCRIPTION OF SERVICES

Hubie Interactive LLC provides online resources for small home service business owners, including:

  • Online Courses: Digital educational content focused on business growth, CRM implementation, and professional service optimization
  • 1:1 Coaching: Individual consulting sessions for home service business transformation
  • Digital Products: Business tools, resources, and educational materials
  • Community Access: Private groups and forums for course participants

All prices are displayed in United States Dollars (USD) unless otherwise specified.

3. BUSINESS INFORMATION

Hubie Interactive LLC
1547 Livingston Ave STE 101
West St Paul, MN 55118
United States

Customer Service Contact:
Email: [email protected]
Phone: +1 (651) 324-4109
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM CST

4. ACCOUNT REGISTRATION

To access certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

5. PAYMENT TERMS

5.1 Payment Processing

We accept payments through:

We accept major credit cards including Visa, Mastercard, American Express, and Discover.

5.2 Payment Plans

We may offer payment plans for certain courses and services:

  • All payment plan installments are completely non-refundable
  • Payment plans, when offered, will specify the payment schedule and amounts
  • Each installment is due on the scheduled date regardless of your use of the Service
  • Failure to make any scheduled payment may result in immediate suspension of access
  • No refunds will be provided for any payments made, even if you discontinue the program
  • You remain obligated to pay all remaining installments even if you stop participating

5.3 Failed Payments

If any payment fails or is missed:

  • Access to courses and materials will be immediately suspended
  • Account will remain suspended until payment is successfully processed
  • Additional fees may apply for payment recovery

6. REFUND AND CANCELLATION POLICY

6.1 No Refund Policy

IMPORTANT: NO REFUNDS AFTER PROGRAM START

Once any program, course, or coaching service has started, no refunds will be issued for any reason, including but not limited to:

  • Missed sessions or appointments
  • Change of schedule or personal circumstances
  • Dissatisfaction with the program content or results
  • Technical difficulties or inability to access materials
  • Change of mind or financial hardship

6.2 Program Start Definition

A program is considered "started" when:

  • You gain access to course materials or community
  • Your first coaching session is completed
  • You attend your first scheduled call or session
  • 48 hours have passed since purchase, whichever comes first

6.3 Pre-Start Cancellation

Cancellations requested before program start may be considered on a case-by-case basis and are subject to administrative fees.

7. ACCESS AND DIGITAL DELIVERY

7.1 Course Access

  • Lifetime Access: Course materials remain accessible for the lifetime of the course platform
  • Access is provided through our learning management system powered by Kajabi
  • You are responsible for maintaining your login credentials
  • Access is non-transferable and for your personal use only

7.2 Technical Requirements

You are responsible for ensuring you have:

  • Reliable internet connection
  • Compatible devices and browsers
  • Current software and security updates

7.3 Platform Dependencies

Our courses are delivered through third-party platforms including Kajabi (subject to Kajabi's Terms of Service). Service availability depends on these platforms' continued operation.

8. INTELLECTUAL PROPERTY

8.1 Our Content

All course content, materials, and website content are the exclusive intellectual property of Hubie Interactive LLC and are protected by copyright, trademark, and other intellectual property laws.

8.2 Prohibited Uses

You are strictly prohibited from:

  • Sharing, reselling, or reproducing any course materials
  • Recording, copying, or distributing any content
  • Creating derivative works from our materials
  • Using our content for commercial purposes without written permission

8.3 Third-Party Materials

We may use licensed stock photos and other third-party materials for which we have appropriate usage rights.

9. COMMITMENT POLICY AND DISCLAIMERS

9.1 Commitment Policy

By registering for any program, you agree to participate fully and understand that results depend on your level of effort and engagement. Hubie Interactive LLC does not guarantee specific outcomes or results.

9.2 Educational Disclaimer

IMPORTANT: EDUCATIONAL CONTENT ONLY

All content, courses, coaching, and materials provided through our Service are for educational and informational purposes only. Our content is NOT a substitute for professional legal, financial, business, or other professional advice.

You should consult with qualified professionals (including attorneys, accountants, business advisors, or other specialists) before making any business, legal, or financial decisions based on information provided through our Service.

9.3 Results Disclaimer

RESULTS MAY VARY AND ARE NOT GUARANTEED. Individual results will vary based on effort, market conditions, business circumstances, and other factors beyond our control.

9.4 Testimonials

Any testimonials or case studies shared represent individual experiences and results. Individual results may vary and should not be considered typical or guaranteed.

10. COMMUNITY GUIDELINES

10.1 Acceptable Use

Our private groups and forums are professional environments. Prohibited behaviors include:

  • Harassment, bullying, or discriminatory language
  • Spam, promotional content, or unauthorized solicitation
  • Hate speech, profanity, or inappropriate content
  • Sharing false or misleading information
  • Violating others' privacy or intellectual property

10.2 Enforcement

We reserve the right to:

  • Remove inappropriate content immediately
  • Issue warnings for policy violations
  • Temporarily or permanently ban users from communities
  • Revoke access to courses and materials for serious violations

11. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Please review our Privacy Policy at https://www.hubieinteractive.com/privacypolicy which explains how we collect, use, and protect your information.

Data Collection: We collect name, email, and phone number for service delivery and communication.

Data Processing Platforms: We use the following platforms for data processing, each subject to their respective privacy policies:

Data Requests: To delete or update your personal data, contact us at [email protected]

12. LIMITATION OF LIABILITY

12.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUBIE INTERACTIVE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

12.3 Maximum Liability

Our total liability to you for any claim arising out of or related to these Terms or your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law provisions.

13.2 Mandatory Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Service shall be resolved through binding arbitration rather than in court, except as provided below.

13.3 Arbitration Process

  • Arbitration shall be conducted by a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association
  • The arbitration shall take place in Minnesota, United States
  • Each party shall bear their own costs and fees
  • The arbitrator's decision shall be final and binding

13.4 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND HUBIE INTERACTIVE LLC INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

13.5 Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or prevent unauthorized use of the Service.

14. SECURITY AND PCI COMPLIANCE

We take the security of your payment information seriously:

  • Our payment processing complies with PCI DSS standards
  • All payment information is transmitted using SSL encryption
  • We use secure, industry-standard payment processors (Stripe and Kajabi)
  • Your payment information is never stored on our servers

15. THIRD-PARTY SERVICES

Our Service integrates with third-party platforms and services, including:

Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or policies of these third-party services.

16. COOKIES AND TRACKING

16.1 Current Practice

We currently do not use cookies or third-party tracking tools such as Facebook Pixel or Google Analytics.

16.2 Future Implementation

We reserve the right to implement cookies, analytics tools, tracking pixels, and other similar technologies in the future to:

  • Improve user experience and website functionality
  • Analyze website traffic and user behavior
  • Provide targeted marketing and advertising
  • Enhance security and prevent fraud

16.3 Consent and Notice

When we implement such technologies, we will:

  • Update our Privacy Policy with detailed information
  • Provide appropriate notice to users
  • Obtain consent where required by applicable law
  • Allow users to manage their preferences where technically feasible

16.4 Third-Party Tools

Future implementations may include but are not limited to:

  • Google Analytics and Google Tag Manager
  • Facebook Pixel and Meta advertising tools
  • Email marketing tracking and analytics
  • Customer relationship management tracking
  • Website optimization and A/B testing tools

By continuing to use our Service after any such implementation, you consent to the use of these technologies as described in our updated Privacy Policy.

17. UPDATES TO TERMS

17.1 Right to Modify

We reserve the right to modify these Terms at any time in our sole discretion. We will notify you of material changes by email to the address associated with your account.

17.2 Effective Date of Changes

Changes will become effective 30 days after notification unless you terminate your account before that date. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

18. TERMINATION

18.1 Termination by You

You may terminate your account at any time, but no refunds will be provided for unused portions of paid services.

18.2 Termination by Us

We may terminate or suspend your account immediately for violations of these Terms, fraudulent activity, or other reasons we deem necessary to protect our business or other users.

18.3 Effect of Termination

Upon termination:

  • Your access to the Service will cease immediately
  • You remain liable for all charges incurred before termination
  • Provisions regarding intellectual property, limitation of liability, and dispute resolution survive termination

19. GENERAL PROVISIONS

19.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hubie Interactive LLC regarding the Service.

19.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

19.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

20. CONTACT INFORMATION

For questions about these Terms, please contact us:

Hubie Interactive LLC
Email: [email protected]
Phone: +1 (651) 324-4109
Address: 1547 Livingston Ave STE 101, West St Paul, MN 55118

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Ā© 2024 Hubie Interactive LLC. All rights reserved.